Help for iTunes users
Since In the Hands was featured in Adam Curry’s Podfinder (Thanks Adam!), a lot of people have been asking how to subscribe to this podcast in iTunes.
You should be able to subscribe as follows:
- Click this link to open In the Hands in iTunes.
- Click the “Subscribe” button.
If that doesn’t work, you can subscribe manually:
- Copy the following URL:
http://innig.net/music/inthehands/feed/rss2/
- Open iTunes. Go to the “Advanced” menu, and choose “Subscribe to Podcast.”
- Paste the URL you just copied, and click “OK":
That should do the trick!
On this subject, I have a favor to ask of In the Hands listeners. The reason people are having trouble subscribing is that Apple hasn’t included In the Hands in their podcast directory. It’s been submitted, but hasn’t shown up yet. Their support department has been completely useless — they just sent a form letter saying that submitted podcasts show up within two weeks (it hasn’t), and didn’t respond to my second inquiry.
So, I’m kind of stuck, but you can help: go to the iTunes request page, and request that iTunes include the “In the Hands” podcast. Maybe if they get some requests from several different people, they’ll start paying attention.
Update [2005/09/26]: I’ve finally shown up in the directory, though I’m still not appearing under the “music” category. After over a month of waiting, I finally filed this as a bug report on Friday (as Michael suggested below) — and by Monday morning it was in the directory. Methinks Apple is not running a very tight ship with this whole podcast directory thing. Sort of unusual for them — they usually do really fine work and are on the ball.
Update [2005/09/27]: ItH has vanished from the iTunes directory this morning. However, iTunes support did finally send a response to my latest inquiry: it seems to consist of all of their canned responses for podcasters pasted one after another in a single long email. It it hilarious. It now looks as if their support department is not actually staffed by humans at all, but by a bot — and a rather stupid bot at that. I wonder if it’s reasonable to submit “iTunes support department fails Turing Test” as a bug?
Try submitting it as a bug, internally Apple works off of bug lists :)
What date was it submitted?
Well, when I tried submitting it three weeks ago, somebody else had submitted it first. So who knows how long it’s been?
I’ll try the bug tip. Thanks!
Done and done (in terms of request being submitted) to Apple! I am thankful you pointed out the steps to subscribe in iTunes, I have started using that more recently and am pretty happy I can get the freshest In The Hands now with such ease.
One more into the breach:
Dear Customer:
Thank you for your feedback regarding iTunes. We cannot respond to you personally, but please know that your message has been received and will be reviewed by the iTunes Feedback Team. If we need to follow up with you on your ideas for improving iTunes, we will contact you directly.
Still not there… doesn’t look like they have sorted the “Music” section… Now going on 4 weeks, Radar it.
Hello—very nice recording of Chopin Noct. 55/1. I’m interested in knowing what type mic you used. I’m looking for a couple to use on my piano.
Thanks
Dave
Dave — There’s a fairly detailed (if slightly out of date) description of my recording method here.
I have always liked to hear the occassional piano piece of music but am frimly footed in the Rock camp of music. So I was really surprised to come across your podcasts of quite frankly breathtaking beatiful music. I am sure the more technical of your listeners can be more eloquant but I just had to write and say how much I enjoy your work, and it is all free!!
Thankyou so very much.
James